Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retaining/disclosing data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivers contact-form emails to us.
- Google LLC: web font delivery.
- Cal.com: appointment scheduling via booking calendar.
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients. Transfers rely on safeguards like EU Standard Contractual Clauses where required.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, rectify, erase, restrict, or object to processing, and request data portability. You may also lodge a complaint with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents may request details of collected data, deletion, correction, or opt out of "sale" or "sharing". We do not sell or share personal information and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legally required timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date indicates the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com